FREQUENTLY ASKED QUESTIONS
(FAQs)

Our chilli oils are crafted using only the finest Australian ingredients, with no nasty preservatives and absolutely no artificial flavors. We use olive oil exclusively, unlike most other brands that opt for cheaper oils like canola or vegetable oils. We carefully blend habanero and other premium chillies with garlic and shallots to create unique, intense flavor profiles that elevate any dish. Whether you’re looking for a mild kick, a crunchy peanut chilli oil, or a scorching Carolina Reaper chilli oil, we’ve got something for every heat lover!

Our chilli oils are incredibly versatile! Drizzle them over pizza or eggs, soups, mix them into pasta, in sandwiches and wraps or use them over grilled meats and vegetables to add amazing flavor and taste. They’re also great for dipping with fresh sourdough or adding a kick to your cheese boards.

Yes! We take pride in using all-natural, Australian ingredients in our products. There are no artificial preservatives, colors, or flavors in our chilli oils – just pure, natural goodness. Our chilli oils are crafted using only the finest Australian ingredients, with no nasty preservatives and absolutely no artificial flavors. We use olive oil exclusively, unlike most other brands that opt for cheaper oils like canola or vegetable oils, so you can enjoy every bite guilt-free.

Our chilli oils range from Mild to Extremely hot, and we've got something for every heat lover. If you love a serious kick, try our Reaper’s Inferno made with Carolina Reaper chillies – it’s not for the faint-hearted! For those who prefer something less intense, our Crispy Shallot & Garlic Habanero Chilli Oil offers a delicious balance of heat and flavor. To help you choose the right level of spice, we include a heat rating on all product page descriptions and on the bottle itself. This way, you can select the perfect chilli oil to match your taste and heat tolerance.

Yes, all of our Wicked Hot Chilli Oils are 100% vegan and vegetarian-friendly! We take pride in using only plant-based ingredients in our chilli oils, including olive oil, chillies, garlic, and shallots. There are no animal products or by-products used in our recipes, so you can enjoy our chilli oils with complete confidence, whether you're vegan, vegetarian, or just looking for delicious, plant-based options.

We process all orders within 48 hours and ship via Australia Post. Standard shipping typically takes 2-5 business days, and express options are available for faster delivery. Free standard shipping is available on orders over $90 within Australia.

Yes, we provide detailed allergen information on each product pages and on our product packaging. Please note that our products are made in a facility that handles peanuts, nuts, seeds, and other potential allergens. Always check the ingredient list and allergen information if you have specific dietary concerns.

Due to the nature of our products, we do not accept change of mind returns. However, if your order arrives damaged or incorrect, please contact us within 7 days with photos of the product, and we’ll arrange a replacement or refund. For more information refer to our Return & Refund Policy located at the bottom of the page

Yes, we do! Wicked Hot is excited to offer international shipping, so chilli lovers around the world can experience our fiery creations. Whether you're in the US, Europe, Asia, or anywhere else, you can now enjoy our premium Australian chilli oils delivered right to your doorstep. Please note that shipping times and costs may vary depending on your location, and any applicable customs duties or taxes will be the responsibility of the recipient.

For the best flavor and shelf life, store your chilli oil in a cool, dark place. Once opened, keep it tightly sealed and refrigerate if possible. Always check the Best Before date on the bottle for best recommended use.

You can reach us via email at info@wickedhot.com.au or through the contact form or phone number on our website. We’re here to help with any questions or concerns you may have!